Customer Bill Of Rights

As part of our ongoing commitment to outstanding customer service, we outline below what you can expect from all the employees of PBL.

1. 100% guaranteed satisfaction. We will exchange any item or credit your purchase without hassle or fuss
   
   
2. Polite and courteous service from our customer and technical representatives
   
   
3. Our top priority at the time you contact us
   
   
4. The latest technical information and support
   
   
5. Immediate notification of backorders, product defects and/or updates
   
   
6. Ability to voice a compliment or a complaint concerning our product quality and service performance
   
   
7. Quality products and services